Where are you guys located?
Elmhurst, Illinois 60126
Can I talk to someone on the phone?
Initial contact will be through e-mail. If we can address your questions via e-mail, we will. This helps us to keep our cost down which saves you money. However, if a problem cannot be solved via e-mail, smartpencils.com will contact you via the telephone. Please send any questions or comments to comments@smartpencils.com
To request a return for a defective product, please e-mail:returns@smartpencils.com
To attempt to stop/change an order before it ships, please e-mail: support@smartpencils.com
If you’re in the media, interested sponsors, or a potential advisor, please e-mail: media@smartpencils.com
To report a bug, unintended website feature, or to make our site better, please e-mail: webmaster@smartpencils.com
If you have suggestions for new products, new ideas, etc, please e-mail: ideas@smartpencils.com
I still have questions!!! You can e-mail us at comments@smartpencils.com or fill out the form below.